Events Council Blog

One-on-One with the 2017 Hall of Leaders: Patricia Roscoe

Sep 25, 2017

On October 10, the Events Industry Council will induct three new members into the Hall of Leaders. Continuing the tradition of celebrating the best and brightest in the events industry, the Hall of Leaders awards gala will take place in Las Vegas, Nevada, during IMEX America.

Over the course of the next three weeks, the Events Industry Council will go one-on-one with the three honorees, tapping their insight on what it means to be a leader and their advice for a new generation of leadership in the events industry.

This week we talk with Patricia “Patti” Roscoe, SITE, was nominated by the Society for Incentive Travel Excellence (SITE) and has volunteered her time to SITE and the events industry for many years. Among her many achievements include helping to create a four-year degree program in Hospitality and Tourism Management at San Diego State University (SDSU) and helping to create and endow a professorship for their Institute of Meetings and Events.

Patti served as a Trustee of San Diego State University’s (SDSU) Campanile Foundation, and has chaired the Board of Advisors of SDSU’s L. Robert Payne School of Hospitality and Tourism Management. SDSU has recognized Patti with its prestigious President’s medal for her commitment and in 2016 she was conferred with an honorary degree as a Doctor of Humane letters.

Events Industry Council: What makes for a strong leader and please describe the impact it has had on your career?

Roscoe: My very first boss in the industry was a hotel general manager. His tenets for leadership were simple:

  • Don’t ask an employee to do anything you would not do
  • Listen more – talk less
  • Be empathetic – recognize employee issues, be understanding and provide guidance
  • Be part of the team and not “the boss” – but make the final decision if needed
  • And as the leader of a team of mostly women, be ready to step in if any one of them felt morally compromised by another employee or client

Events Industry Council: What advice would you give to others who are pursuing a leadership path in their career?

Roscoe: There are many pieces of advice I would share with those who are pursuing a path in leadership; primary among them is to learn your craft by volunteering for industry activities/organizations. Also, get a job in the industry and work your way up – and let leadership know your goals. You could also take a course or classes in hospitality management, as well as develop or learn good communications skills – verbal and written. And quite simply, don’t rely on technology for developing relationships 

Events Industry Council: Describe what Events Industry Council has meant to your career and what it is like being named an inductee into the Hall of Leaders. 

Roscoe: The Events Industry Council recognizes that being in the events business is a profession and a career. It takes experience, dedication, and commitment to design, coordinate and operate a successful and profitable event. This organization has helped to garner our industry segment with the respect of clients and other supplier partners.

When I received the announcement of my induction into the Hall of Leaders, I was quite overwhelmed and speechless. Anyone who knows me knows I am seldom speechless. Just being mentioned along with some of the pioneers and icons of our business is very humbling indeed. Thank you to the Events Industry Council for this incredible honor.

Patti Roscoe Headshot